Tickets with priorities, assignees and due dates, plus website chat, on every plan. Growth brings WhatsApp, Instagram, Messenger, Telegram and email into one inbox with saved replies and AI email sorting; Business adds jobs inside tickets, broadcasts and approvals.
Two people answering chats and tickets
Billed yearly. $15/month if paid monthly.Billed monthly. $12/month when billed yearly.
about AED 44/monthabout AED 55/monthabout SAR 45/monthabout SAR 56/month
2 agents and 1 branch included
Includes
A team on every channel
Billed yearly. $55/month if paid monthly.Billed monthly. $45/month when billed yearly.
about AED 165/monthabout AED 202/monthabout SAR 169/monthabout SAR 206/month
5 agents and 1 branch included
Everything in Starter, plus
Several teams with approvals
Billed yearly. $139/month if paid monthly.Billed monthly. $119/month when billed yearly.
about AED 437/monthabout AED 510/monthabout SAR 446/monthabout SAR 521/month
15 agents and 2 branches included
Everything in Growth, plus
Need one or two Business features, not the whole plan? Most are sold as add-ons for Starter and Growth. See add-ons
Custom pricing
For larger teams, many branches, or several products run together.
Prices are per month in US dollars and exclude VAT.
Compare plans
Each step up adds features you will use, not just more seats. Nothing on a lower plan is taken away.
| Feature | Starter | Growth | Business |
|---|---|---|---|
| Included agents | 2 | 5 | 15 |
| Included branches | 1 | 1 | 2 |
| Support tickets on a board, with priorities, categories, assignees and due dates | |||
| Client records | |||
| Website chat widget | |||
| Integrations: WhatsApp, Telegram and email | — | ||
| Messaging inbox: WhatsApp, Instagram, Messenger, Telegram, email and website chat | — | ||
| Saved replies and message templates | — | ||
| AI sorts incoming email into leads, support and spam | — | ||
| Automation rules | — | ||
| Comments, notes and attachments | — | ||
| Jobs inside tickets, each with its own assignee | — | — | |
| Broadcast messages to customer lists | — | — | |
| Approval workflows | — | — | |
| Departments | — | — |
Grow at your pace
Add a single user or branch to any plan whenever you need it, without moving up a package. Mid-cycle additions are billed for the time left.
| Add | Starter | Growth | Business |
|---|---|---|---|
| One more agent | $7$9/month | $7$9/month | $7$9/month |
| One more branch | $8$10/month | $12$15/month | $15$19/month |
| Storage beyond 5 GB | $1 per GB/month | ||
One more agent never costs more than the agents already in your plan. Extra seats cost 15% less from the 11th and 30% less from the 51st.
FLOWYANA
Your estimate
Estimate before VAT/GST. Your invoice shows the same lines.
Yearly plans are set up for you at no charge, with your existing data imported.
You pay the plan price. We never take a cut of your sales, bookings or rent.
Need one more cashier or one more branch? Add just that, on any plan.
Move up whenever you are ready — the unused part of your current plan is credited.
Pricing questions
Start with the plan that runs your whole day-to-day work. If you need a few more users or a second branch, add them one at a time; move up a package when you need its features.
It is billed for the time left in your current period, on a separate invoice. Removals take effect at the end of the period.
Yes. Moving up starts the new plan straight away, and the unused part of your current plan is credited.
No. Prices exclude VAT/GST, which is added on your invoice where it applies.
Tell us what you run and how many people and branches you have. We’ll recommend a plan and show it to you on your own kind of data.