Quotation to cash, one unbroken flow.

Quotation to invoice without re-typing

Every sales document in Flowyana is created from the previous one: quotation to sales order, sales order to delivery note, delivery note or order to invoice, invoice to payment. The lines, prices, discounts, tax and customer come across exactly as agreed. A quotation can be revised into numbered versions, and you are notified before it expires. Quotation conversion shows on the dashboard, so you can see how many quotes turn into orders. You can also skip steps: a counter sale can start straight at the invoice.

• Quotations with numbered revisions and expiry reminders
• One-click conversion at every step
• Payment terms, notes and conditions per document
• Sequential numbering per document type, with your prefix

Sales orders, delivery notes and backorders

Delivery notes are optional. Switch them on if you deliver before you bill, and leave them off if you invoice at the counter. With them on, an order can go out over several deliveries, and the invoice can only bill what has actually been delivered and not yet billed, so you never invoice twice for the same goods. Confirmed orders reserve stock for that customer. The backorders and pending deliveries reports show what you still owe each customer, and the delivered-not-invoiced report shows goods that left the warehouse without a bill.

• Partial delivery and partial invoicing
• Billing capped at delivered minus already billed
• Stock reserved for confirmed orders
• Backorders, pending deliveries and delivered-not-invoiced reports

VAT tax invoices in Arabic and English

The tax invoice prints “Tax Invoice” and “فاتورة ضريبية” with paired Arabic–English labels, your tax registration number and your customer’s, a VAT breakdown per rate, and the tax amount in words. Amounts use your currency’s decimals, three for the Omani rial and Bahraini dinar. Choose from the template designs, add your logo, colours and branch letterhead, and print on A4, A5 or Letter. Keep billing and shipping addresses in each customer’s address book, and the invoice prints the right Bill To and Ship To.

• Arabic–English labels on every sales document
• Both tax numbers, VAT per rate and the amount in words
• Customer address book with Bill To and Ship To
• Your branding and branch letterheads

Send it, and get paid online

Share any invoice or quotation by link, by email or as a WhatsApp message. The customer opens it in the browser without signing in. Where your workspace has a payment gateway connected (Tap in the Gulf), the invoice carries an online payment link and a QR code, and the payment is recorded against the invoice when it goes through. Payments taken by cash, card or bank transfer are recorded by hand, and a customer can pay in advance and have that advance applied to a later invoice. Overdue invoices raise a reminder for your team.

• Share by link, email or WhatsApp
• Online payment link and QR code on invoices
• Advances and customer credits applied to later invoices
• Overdue-payment reminders

Returns and credit notes that reverse cleanly

A sales return brings goods back into stock and reverses the sales voucher and its VAT. Damaged goods do not have to go back on the shelf at full value: per line, you write them off or keep them at a reduced value, with a reason, and the loss posts to its own ledger. Serial-numbered goods are picked by serial, with their warranty. Credit notes correct an invoice line by line or as a flat amount, apply across several invoices, and refund the balance by one or more payment methods. Set a default return window for the workspace, then mark any category or product as returnable within a number of days or not returnable at all. Web returns enforce those rules, a manager can override with the override recorded, and the policy text prints on invoices, sales returns and credit notes.

• Returns against the original invoice
• Damaged lines written off or written down, with reasons
• Credit notes applied across invoices
• Refunds split across payment methods
• Return policy per category and product, with a manager override on record

Sales reports and the numbers that matter

The Sales app has its own Reports group: sales, sales orders, delivery notes, pending deliveries, backorders, payments, sales returns, client, client credit and tax, plus AR aging. Reports filter by branch and export to Excel, CSV or PDF. On the dashboard, widgets show revenue over time, gross margin, average order value, quotation conversion, returns rate and what is still to deliver.