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Flowyana

For retail & supermarkets

The whole shop, on the record.

From the float you count at opening to the trial balance your accountant reads, Flowyana keeps a retail business on one set of records — the till, the shelf, the supplier, and the books.

Retail POS software for shops and supermarkets in the UAE and Saudi Arabia

Flowyana is retail POS software for shops and supermarkets in the UAE, Saudi Arabia and the wider Gulf. The till scans barcodes, sells the right batch, records serial numbers and keeps working offline. The same system runs purchasing, stock per branch and double-entry accounting, so a corner store or a group of branches works from one record, from the shelf to the trial balance.

Most shops still run three systems: a till from one vendor, a stock spreadsheet, and accounts kept by someone else from exported reports. Each one is right on its own and wrong against the others. Flowyana is a POS with inventory and accounting in one place. When a cashier scans a carton of milk, stock drops at that branch, the cash lands in that counter’s session, and a VAT-split sales entry reaches the books. Nobody types it twice.

A supermarket POS system has to cope with scale and detail: thousands of products, several barcodes on one item, pack sizes, short-dated stock, and prices that differ between branches or change by the day. Flowyana handles each of these as part of the catalog, not as a workaround, and pushes the result to every till.

The tills work without internet. That matters in a basement unit in Dubai, a mall with weak signal in Riyadh, or any shop on a busy Thursday evening. Selling never waits for the network, and the back office catches up the moment the connection returns.

A trading day

Follow one day through the system.

  1. Opening

    Count the float, open the session

    Each counter opens its cash session with a float. From that minute, every note in and out of the drawer is on the record.

  2. The rush

    Scan, tender, next customer

    Barcode-first selling with pack quantities — a piece, a strip, or a case from the same product. The queue moves; stock moves with it. No internet? The till doesn’t notice.

  3. Deliveries

    Receive against the purchase order

    Deliveries are recorded as purchase invoices — stock climbs and the supplier’s bill lands in the books, payable, aged, and reportable.

  4. Closing

    Count the drawer, read the day

    Close the session against the expected total. The day book, sales report, and P&L are already written — because they were written all day.

Built for the shelf

Retail depth where it counts.

Multiple barcodes per product

The same rice sells under the manufacturer code and your own shelf code. Pack sizes carry their own barcodes and quantities.

Stock across locations

Warehouses and shop floors as locations; transfers between them tracked, adjustments audited, movement history kept.

Purchasing that closes the loop

Suppliers, purchase orders, purchase invoices, returns, and supplier payments — with AP aging so you know who you owe and when.

Branch-aware pricing and reporting

Shared catalog across branches, with visibility scoped per branch. Head office compares branches; branches see themselves.

Customer accounts and credit

Clients with credit reporting, payments, and statements — retail that sells on account is still accounted for.

Full books behind the counter

Every sale and purchase posts double-entry. Your accountant reads a live trial balance, not a shoebox of Z-reports.

Shops we fit

Built for every kind of shop.

Clothing and fashion

Each style carries its sizes and colours as variants, and every variant has its own barcode and stock count, so the till sells exactly the size that was scanned. Return rules can differ by category, and the policy prints on the receipt. Offers such as buy two, get one apply themselves at the till.

Footwear

Shoe sizes are variants of one style, each with its own barcode, so you can see which sizes are left at every branch and transfer pairs between branches before you reorder.

Electronics and mobile phones

Record the serial number of every phone, laptop or appliance you sell. The serial and its warranty print on the receipt, the warranty check finds any unit later, and a return picks the serial from the original sale.

Pharmacies

Medicines arrive with batch numbers and expiry dates. The till suggests the batch that expires first, near-expiry stock can be blocked or flagged at the counter, and expiry reports show what to pull from the shelf.

Supermarkets and grocery

Scan quickly with several barcodes and pack sizes per product, set daily prices for fruit, vegetables and fish each morning, and bill from the keyboard when the queue builds up. The till keeps selling if the internet drops.

Hardware and building supplies

Sell cable by the metre and screws by the box, with decimal units for loose goods and pack sizes for counted ones. Contractors and trade customers can buy on account, with credit invoices and statements they settle later.

Cosmetics and beauty

Creams, perfumes and make-up carry batches and expiry dates, so short-dated stock is sold first or kept off the counter. Combo deals and gift-with-purchase offers apply automatically at the till.

Stationery and books

Thousands of small items without a barcode? Generate EAN-13 codes from your own prefix and print shelf labels in one go. Long school and office lists are billed from the keyboard in one go, and regular buyers can pay on account.

Toys and gifts

Print barcode labels for stock that arrives without them, hold a bill while a customer keeps browsing, and set return rules per category. Buy-X-get-Y deals and free gifts apply at the till without the cashier having to remember them.

Sports goods

Kit and shoes come in sizes and colours as variants, while bikes, rackets and fitness equipment can carry serial numbers and warranties. Stock per branch shows what to transfer before the season starts.

How it works in a shop

The detail behind a busy counter.

Barcodes, pack sizes and shelf labels for a supermarket POS system

A supermarket catalog is messy. The same soap is sold as a single bar, a four-pack and a carton, each with its own barcode from the manufacturer. In Flowyana these are pack sizes of one product, so a scan of the carton code sells twelve units and stock falls by twelve. Your own shelf codes sit beside the manufacturer’s. When goods arrive unlabelled, generate EAN-13 codes from your company prefix and print labels as sheets or on a roll, straight from the receipt that brought the stock in.

  • Several barcodes per product, plus pack sizes with their own codes
  • EAN-13 codes generated from your own prefix
  • Labels printed from a product, a goods receipt or the labels page
  • Units with decimals for loose goods, whole units for counted items

Batches, expiry dates and serial numbers at the till

Groceries, pharmacies and cosmetics live by expiry dates. Record the batch and expiry as stock arrives, and the till suggests the batch that expires first when you sell. You decide whether near-expiry stock is blocked or only flagged. Electronics and appliances work the other way: each unit has a serial number, the serial prints on the receipt with its warranty, and the warranty check page looks up any serial later. A return picks the serial from the original sale, so you always know which unit came back.

  • First-expiry-first-out suggestion when selling
  • Block or warn on near-expiry stock
  • Serial number and warranty printed on the receipt
  • Batch trace, expiry and batch profit reports

Prices per branch and prices that change daily

A mall branch and a neighbourhood branch rarely charge the same. Flowyana keeps one catalog and lets each branch set its own prices and its own settings for products and categories. Fresh produce, fish and other items that change price daily can take a daily price per branch, set in the back office in the morning and sent to the tills. Cashiers never key prices by hand, and the reports show what was charged where.

  • One catalog with branch price overrides
  • Product and category settings per branch
  • Daily prices per branch, pushed to every till
  • Branch-level sales and margin reporting

Cash sessions, discounts, held bills and returns

Each counter opens with a float and closes with a count against the expected total. Cash taken out for a supplier or put in as change is recorded as it happens. Cashiers can hold several bills at once, so a customer who forgot an item doesn’t block the queue. Discounts need a reason and follow the limits you set per cashier. A return is made against the original sale, and the stock and refund flow back through the same records the sale used.

  • Opening float, cash in and out, closing count
  • Over and short posted to its own account
  • Several open bills per till
  • Discount reasons and per-cashier limits
  • Returns against the original bill

Offers that apply themselves at the till, even offline

Set promotions once on the web and the till applies them automatically, with or without internet. Run buy X get Y, a multi-buy price, a percentage or amount off chosen products, variants, categories or brands, spend thresholds in tiers, and free gifts. Happy hours run on the days and time windows you pick, per branch and per channel. Stacking rules and a per-bill cap stop discounts piling up, each offer can carry its own return rule (for example, no return on buy-2-get-1 items), and a test basket lets you try an offer before it goes live.

  • Buy X get Y, multi-buy prices and free gifts
  • Percentage or amount off products, variants, categories and brands
  • Spend thresholds in tiers, with stacking rules and per-bill caps
  • Happy hours per branch and per channel
  • A test basket to try an offer before it goes live

A POS with inventory and accounting: stock per branch and purchasing

Each branch and warehouse holds its own stock. When an item runs low at a branch, a stock alert suggests a reorder quantity and the preferred supplier. Purchase orders become goods receipts and supplier bills, and freight or customs duty on a bill can be spread across the items it brought in, so the cost of what’s on the shelf is the real cost. Every movement posts to the books, so the stock value your accountant sees matches the warehouse.

  • Low-stock alerts per branch with suggested reorder quantity
  • Purchase orders, goods receipts and supplier bills
  • Freight and duty spread across received items
  • Transfers between branches tracked in transit
  • Stock valuation that ties to the balance sheet

VAT-inclusive pricing, Arabic and English, and an offline POS for Saudi Arabia

Gulf shoppers expect shelf prices to include VAT. Flowyana supports inclusive or exclusive pricing, prints the VAT split on the receipt and posts it to the right account. Kuwait and Qatar have no VAT as of October 2026, so tax simply stays off there. The till runs in Arabic or English, and invoices from the back office can print paired Arabic–English labels. Currencies with three decimals, such as the Kuwaiti dinar and Omani rial, are handled with their own cash rounding. As of October 2026, Flowyana does not submit e-invoices to ZATCA or the UAE FTA, and we say so before you buy.

  • Inclusive or exclusive VAT, split on every receipt
  • Till in Arabic or English
  • Arabic–English labels on invoices
  • Three-decimal currencies and cash rounding
  • Country VAT return reports to file from

What goes wrong in retail

Six problems every shop owner knows, and what Flowyana does about each.

Questions

Common retail questions.

Can it handle a supermarket-size catalog?

Yes. The platform is built for large catalogs — products with categories, brands, units, multiple barcodes, and pack quantities — with fast search throughout, and the POS keeps its catalog on the device so scanning stays instant.

What about weighing scales and fresh goods?

Products support flexible units and pack configurations. For hardware and workflow specifics beyond receipt printers and cash drawers, talk to sales about your setup — we’ll be straight about what’s supported today.

Do my shop staff see the accounting?

Only if you want them to. Roles and permissions control every module — cashiers can be limited to the till, while managers see stock and reports for their branch only. Every Retail plan includes unlimited users, so each cashier and manager can have their own access; Starter includes one till per branch and the Retail plan three, and you can add an extra till in any branch.

Show us your shop.

One branch or ten, a corner store or a supermarket — tell us what you sell and we’ll set Flowyana up on a catalog like yours.