Skip to content
Flowyana

For Electronics & Mobile Shops

Every handset by serial, every warranty on file.

With Flowyana mobile shop billing software you receive phones, laptops and appliances by serial number, pick the exact unit at the till, print the serial and warranty on the receipt, and look up any unit later by serial, bill number or phone. Accessories, repairs, purchasing and the books share the same records.

  • Serial numbers from receipt to sale
  • Warranty from sale or from activation
  • Warranty check by serial, bill or phone
  • Repairs as work orders when you add them

What a Electronics & Mobile Shops setup on Flowyana covers.

Flowyana is mobile shop billing software for mobile phone shops, cell phone stores, electronics and appliance stores, and computer resellers. Each unit you sell is recorded by its own serial number, from the supplier’s delivery to the customer’s bill, with a warranty that starts at the sale or when the customer activates the product. Accessories sell by barcode from the same till, and purchasing, stock per branch and accounting sit behind it.

In an electronics shop the expensive mistakes are about single units. A phone is returned and nobody can prove it was the one you sold. A warranty claim turns into an argument because the bill names the model but not the unit. A handset is transferred to another branch and disappears from the count. Flowyana tracks every unit by serial number, refuses a serial that is not in stock or was not on that bill, and keeps the history of each one.

It suits a mobile shop in Dubai, an appliance showroom in Riyadh or a laptop reseller in Chennai. Bills carry GST or VAT at your rate, the till works in Arabic or English, and repairs can run on the same customer and stock records when you add Service Jobs to your plan.

The workflow

How electronics & mobile shops run on Flowyana.

  1. Receive

    Serials as stock arrives

    Scan, paste, import or generate a range of serial numbers on the goods receipt or supplier bill.

  2. Sell

    The exact unit, scanned

    The till picks the unit’s serial, and the receipt prints the serial and its warranty.

  3. Support

    Warranty in one lookup

    Find any unit by serial number, bill number or the customer’s phone and see its warranty status.

  4. Repair

    Back in for service

    With Service Jobs added, a faulty unit becomes a work order with a technician, parts from stock and an invoice.

Common problems

What it fixes.

In depth

A closer look.

Serial number tracking for phones and electronics

Switch on serial tracking for the products you sell one by one, such as handsets by IMEI, laptops or appliances. Serials can be scanned or typed one at a time, pasted as a list, imported, generated as a range or picked from stock, on the web and at the retail till. The system refuses a serial that is already registered, not in stock, held at another location, or not sold on the bill being returned. Stock already on your shelves can be registered when you start.

  • Scan, paste, import or generate serials
  • Serials on receipts, sales, transfers and returns
  • Duplicates and out-of-stock units refused
  • Existing stock registered when you start

Warranty from the sale or from activation

Set the warranty on the product in days, months or years, and choose whether it starts at the sale or when the customer activates the product. Each unit shows its status and days left. You can adjust the dates, void a warranty with a reason or restore it, and record the supplier’s warranty end date. The warranty check finds units by serial number, bill number or the customer’s phone. Flowyana tracks warranty status; it does not run warranty claims as a separate process.

  • Warranty in days, months or years
  • Starts at sale or at activation
  • Adjust, void or restore with a reason
  • Lookup by serial, bill or phone

A till built for a busy counter

The retail till scans barcodes, picks the serial for tracked units, prints the serial and warranty on the receipt, and keeps several bills open while a customer decides. Offers such as a phone plus a case at a set price apply on their own on the installed till, which keeps selling when the internet drops. Each counter runs a cash session with an opening float and a closing count, and customers can watch their bill on a second screen.

  • Serial and warranty on the receipt
  • Automatic offers and combos on the installed till
  • Held bills and keyboard-first billing
  • Cash sessions with a closing count

Repairs, purchasing and the books

Service Jobs can be added to your plan for repairs: a work order holds the device, serial number and reported issue, job cards carry a technician and a stage, parts leave stock when fitted, and the invoice comes from the work order. Purchase orders become goods receipts and supplier bills, faulty units go back to the supplier by serial number, and every sale and purchase posts to the books with tax split out.

  • Work orders and job cards when you add Service Jobs
  • Units returned to suppliers by serial
  • Purchase orders, receipts and supplier bills
  • GST or VAT posted on every sale

Your module set

Use these. Skip the rest.

This is the typical module set for your industry, inside the plan that fits it — trim it or extend it, and add other products as you grow.

See the plans and prices →

Automation

The busywork runs itself.

Workflows watch what happens in your business and act on your rules — assign, notify, create the follow-up. Set them once and the process stops depending on who’s on shift.

Explore automation

Questions

Asked by electronics & mobile shops.

What is the best mobile shop billing software in the UAE or India?

Flowyana is a strong fit for mobile and electronics shops in the UAE, Saudi Arabia and India that need IMEI or serial tracking, warranty lookups, a fast till and accounting in one system. Repairs can run on the same records when you add Service Jobs.

Does the electronics store POS work offline?

Yes, on the installed Flowyana app. It keeps scanning, picking serials and printing receipts without internet, and catches up when the connection returns. Starter allows one offline device per branch and the Retail plan three, and an extra till adds one more.

Can I track IMEI or serial numbers on every phone I sell?

Yes. Switch on serial tracking for the product and every unit is recorded by its own number from receipt to sale. A handset’s IMEI can be used as its serial number.

Which plan includes serial numbers and warranty?

Serial numbers and warranty tracking are on the Retail plan, along with batch tracking, branch transfers and accounting. Starter covers barcode billing, stock and purchasing.

How do I check a customer’s warranty?

Open the warranty check and search by serial number, bill number or the customer’s phone. It shows each matching unit with its warranty status and days left.

Does Flowyana handle warranty claims with the brand?

No. It records serial numbers, warranty dates and status, and supplier warranty end dates, but it does not manage claims with manufacturers or service centres.

Can we run phone repairs in the same system?

Yes. Add Service Jobs to your plan and repairs run as work orders with the device, serial number, reported issue, a technician, parts from your stock and an invoice. A repair-only business can start on the Repair product instead.

Can customers check their warranty or repair status online?

No. There is no customer-facing page. Your team uses the warranty check and work orders inside Flowyana and shares updates by message or phone.

Can we sell on instalments or through finance companies?

Flowyana does not run instalment plans or connect to consumer-finance providers. You can record payments in several methods and keep a customer’s balance on account.

Do bundle offers work at the till?

Yes, on the Retail plan. Combos, buy X get Y and spend offers apply automatically on the installed till, even offline. The browser till takes manual discounts but does not apply offers.

Does it work for electronics shops in the UAE, Saudi Arabia and India?

Yes. Bills carry GST or VAT at your rate, the till runs in Arabic or English, and amounts follow your currency. As of October 2026, Flowyana does not send e-invoices to a tax authority.

Can I move a phone between branches by serial number?

Yes, on the Retail plan. Transfers move each unit by its serial, and the receiving branch must take it in before it can be sold there.

Built for how you run.

Tell us about your business and we’ll walk you through Flowyana set up for electronics & mobile shops — your module set, your workflow, the plan that fits.