Subscriptions

Recurring customers, properly tracked.

Memberships, service plans, retainers — anything your clients subscribe to. Know who’s active, what plan they’re on, and what’s coming up for renewal, without a spreadsheet on the side.

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Weekly to yearly billing cycles, with trials
Active, paused, cancelled and expired, tracked
Renewals invoiced on schedule through Sales
Mid-period cancels credited automatically

What is Subscriptions in Flowyana?

Flowyana Subscriptions is subscription billing software for businesses in the UAE, the wider GCC and beyond that sell memberships, retainers, service plans or maintenance contracts. Each client subscription has its plan, price, tax, cycle and renewal date; renewals raise VAT invoices on schedule, cancellations credit the unused period, and everything posts to your own books.

Recurring revenue usually lives in a spreadsheet beside the accounts. Renewals get missed, a paused member is billed anyway, and a mid-month cancellation turns into a manual credit note nobody is sure about.

In Flowyana the subscription itself drives the billing. It knows its cycle and renewal day, starts as a trial if you want one, can be paused and resumed, and expires on its end date. Because invoicing, payments and accounting are on the same platform, what the subscription says and what the books say are the same thing.

What it does

Subscriptions, in practice.

Every subscriber, one list

See who is on which plan, since when, and in which status: trial, active, paused, cancelled or expired.

Cycles that fit

Bill weekly, monthly, quarterly, half-yearly or yearly, with an optional trial and a renewal day that stays put even in short months.

Renewals ahead of time

Each renewal date is on the subscription and on the calendar, so retention is an action, not a surprise.

On the client record

Subscriptions live with the client’s invoices and history: one relationship, complete.

Billed through your books

Renewals raise their tax invoice on schedule and post revenue and tax through the books like any other sale.

Fair cancellations

Cancel mid-period and the unused share of a posted invoice is credited with a credit note against it.

Pause and resume

Pause a subscription with a reason and resume it later; a paused subscription doesn’t renew.

Paid, at a glance

Total paid comes from the payments on the subscription’s invoices, and a dashboard tile shows active monthly recurring revenue.

How you get it

Subscriptions is included in Accounting Business, ERP Business and CRM Business, and can be added to any other plan as an add-on. Renewal invoices go through Sales, so the plan needs invoicing too.

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How it works

Subscriptions, step by step.

1
Set up
Create the client’s subscription with its plan name, price, tax rate, cycle, start date and, if you want, a trial end date and end date.
2
Bill
On each renewal date a tax invoice for the period is raised through Sales and posts to your books.
3
Collect
Record payments against the invoices; the subscription’s total paid updates from them.
4
Change
Pause, resume or cancel as the client’s needs change. Mid-period cancels credit the unused share.

In depth

A closer look.

Recurring billing that runs itself

Choose when subscription invoicing starts for your workspace, and from then on each go-live and renewal raises a tax invoice for the period, carrying the subscription’s price and tax. It posts revenue to your subscription income account and the tax to the right tax ledgers, exactly like any other sale. A subscription with no client attached is recorded in the books by a journal entry instead, since an invoice needs a customer.

One invoice per billing period
Revenue to your subscription income account
Tax at the subscription’s rate
Payments counted towards total paid

Billing cycles, renewal days and trials

Subscriptions renew weekly, monthly, quarterly, half-yearly or yearly. A renewal anchor day keeps billing on the same day of the month, clamped to the last day in shorter months, so a subscription that starts on 31 January renews on 28 or 29 February, not in March. A trial end date starts the subscription as a trial and takes it live on that day. Auto-renew can be switched off, and a subscription past its end date expires on its own.

Weekly to yearly cycles
Renewal day that survives short months
Trials that go live by themselves
Expiry on the end date

Pauses, cancellations and prorated credit

Pause a subscription with a reason and it stops renewing until you resume it. Cancel it with a reason and Flowyana works out the unused share of the current period, then issues a credit note against that period’s invoice, so the client’s balance and your books both reflect what was actually used. If a period’s invoice is cancelled outside the subscription, the subscription offers to re-bill or waive that period.

Pause and cancellation reasons recorded
Credit note for the unused share
Re-bill or waive a period whose invoice was cancelled

Subscriptions connected to the rest of the business

A subscription belongs to a client, the same client your CRM and sales team work with, so the renewal history sits beside quotations, invoices and support tickets. Renewal invoices are ordinary sales invoices: they can carry a card-payment link where your plan includes payment links, they count in receivables and aging, and payments against them settle them like any other. Automation rules can act on subscription changes, for example to create a follow-up task when a subscription is paused or cancelled.

Same client record as CRM and sales
Renewal invoices in receivables and aging
Automation rules on subscription changes

Memberships and retainers in the UAE and GCC

Subscription invoices follow your country’s tax setup, so VAT appears on the invoice and in your tax reports like any other sale. Invoices print with Arabic and English labels from your document templates, and can be shared as a link by email or WhatsApp. Renewal dates sit on the calendar, and active monthly recurring revenue is a tile on the dashboard.

VAT at your country’s rate
Arabic–English invoices
Active-MRR dashboard tile

Who it’s for

Businesses that run on Subscriptions.

Gyms and clubs

Monthly and yearly memberships with trials, pauses for travel, and invoices on each renewal.

Maintenance contracts

Quarterly or yearly service plans for equipment, AC or facilities, billed on the anchor day.

Agencies and consultancies

Monthly retainers invoiced automatically, with mid-month cancellations credited fairly.

Software and media

Recurring licences and subscriptions tracked by status, with recurring revenue on the dashboard.

Training and education

Term or monthly fees as subscriptions, paused between terms.

Service businesses

Cleaning, pest control or IT support plans renewed and invoiced without a spreadsheet.

Questions

Asked about subscriptions.

What kinds of businesses use subscriptions?

Gyms and clubs, service companies on retainers, maintenance contracts, software and media: anything sold on a recurring basis fits.

How do renewals get invoiced?

On the renewal date Flowyana raises a tax invoice for the period through Sales. It posts revenue and tax to your books like any other sale, and payments against it count towards the subscription’s total paid.

Which billing cycles are supported?

Weekly, monthly, quarterly, half-yearly and yearly. You can set a renewal day of the month, and a subscription starting on the 31st renews on the last day of shorter months instead of skipping ahead.

What happens if a customer cancels mid-period?

Flowyana works out the unused share of the period and issues a credit note against the period’s invoice. If that invoice was still a draft, the draft is cancelled with the subscription instead, once you confirm.

Can I offer a free trial?

Yes. Set a trial end date and the subscription starts as a trial; on that date it becomes active and its billing begins.

Is it subscription billing software for UAE VAT?

Each subscription carries a tax rate from your country’s tax setup, and its invoices post the VAT like any sale, so the UAE’s 5% or Saudi Arabia’s 15% (as of October 2026) appear on the invoice and in your tax reports.

What if a renewal invoice is cancelled by mistake?

The subscription notices that the period is no longer billed and offers you the choice to re-bill it or waive it, and the subscription’s timeline records what happened.

Can we run subscriptions without the rest of the platform?

Subscriptions can be added to any plan as an add-on, and come included in Accounting Business, ERP Business and CRM Business. Invoices come through Sales on the same platform.

Can I see monthly recurring revenue?

Yes. A dashboard tile shows active monthly recurring revenue, and the subscription list shows every subscriber by status, plan and renewal date.

One platform

Plays well with the rest.

Subscriptions shares its records with every other module you switch on — no connectors, no re-typing.

CRM Sales & Invoicing Accounting Automation All features →

Put Subscriptions to work.

Tell us what your business runs. We’ll show you this module live — on its own or alongside the rest — and recommend the plan that fits.

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WhatsApp +91 97460 84243 Call +91 97460 84243 hello@flowyana.com