Resources, deposits & charges

Book the room, the court or the chair, and get paid for it.

Give each room, court, chair or staff member its own calendar so two bookings never clash, ask for a deposit up front, add extra charges when the session runs over, keep a cancellation fee, and hand the client a clear booking statement.

See Bookings pricing Get started

Rooms, courts, chairs and staff with clash checks
Deposits as a percentage or a fixed amount
Extra charges and cancellation fees
A statement of everything owed and paid

What is Resources, deposits & charges in Flowyana?

Flowyana booking resources let you take bookings for the things people actually reserve, such as rooms, courts, chairs and staff, and stop two bookings taking the same one at the same time. Deposits, extra charges, cancellation fees and a booking statement are built in, so the money side of a booking is as clear as the calendar. It is used by clinics, salons, sports venues, studios and guest houses in India, the UAE, Saudi Arabia and elsewhere.

A calendar alone does not tell you who has paid. A client books a court, pays half, stays twenty minutes over and then cancels the next one. Without a record of each of those, the front desk works it out from memory. In Flowyana each booking carries its own deposit, payments, charges and fees, and the statement adds them up.

Charges and fees are posted to your books as they are added, with the tax rate you choose. A cancelled booking owes only its cancellation fee, and the balance shown on the booking, in reports and on the statement uses the same figure.

What it does

Resources, deposits & charges, in practice.

Resources with their own calendars

Set up rooms, courts, chairs, staff, equipment or tables, each at a branch, and pick one on the booking.

No double booking

If a resource is already booked for any part of the time, Flowyana says so and names the booking in the way, including for repeated bookings.

Calendar by resource

Filter the booking calendar to one resource, or see all of them together.

Deposits

Ask for a deposit as a percentage of the total or as a fixed amount. The booking shows what is paid and what is still due.

Split payments

Record a payment in cash, card, bank transfer or other methods, or split it across several, with a reference and notes.

Extra charges

Add extra time, cleaning, damage or other charges to a booking, with a tax rate, as they happen.

Waive a charge

Waive a charge with a reason; it stays visible on the statement at nothing.

Cancellation fee

Cancel a booking and keep a fee. The cancelled booking then owes the fee only, and the client can pay it.

Booking statement

One statement per booking: items, charges, tax, payments, refunds, the deposit and the balance due or overpaid.

Excess kept as advance

If a client pays more than the balance, the excess can stay on their account for later invoices.

Only need this module?

Get Bookings in the plans for the product you run — two or three plans per product, users and branches included. Add one more user or branch any time.

See Bookings pricing →

How it works

Resources, deposits & charges, step by step.

1
Add your resources
Create the rooms, courts, chairs or staff people can book, and assign each to a branch.
2
Take the booking
Create a booking, pick the resource and the time, add the services, and set a deposit as a percentage or an amount.
3
Collect payment
Record the deposit and later payments from the booking, in one method or split across several.
4
Add charges as they happen
Add extra time, cleaning or damage charges to the booking, with tax, or waive one with a reason.
5
Cancel or complete
If the client cancels, keep a fee if you want one. Open the statement to see what was charged, paid and is still due.

In depth

A closer look.

Resources that cannot be double booked

A resource is anything you take bookings for: a room, a court, a chair, a staff member, a piece of equipment or a table. When you pick one on a booking, Flowyana checks it against the other bookings for the same time, and if it is taken, it tells you which booking is in the way. A resource with live bookings cannot be moved to another branch until they are dealt with.

Rooms, courts, chairs, staff, equipment and tables
Clash check on every booking, including repeats
Calendar filtered by resource
Inactive resources hidden from view when you want

Deposits and payments

Set a deposit on the booking as a percentage of the total or a fixed amount. The booking shows the deposit, what has been paid and what is still due. Payments are recorded from the booking itself, and a client who pays more than the balance can have the excess kept on their account as an advance.

Percentage or fixed deposit
Payment history with receipt and reference
Cash, card, bank transfer, wallet and other methods, or split
Overpayment kept as a customer advance

Extra charges and cancellation fees

Things change during a booking. Add a charge for extra time, cleaning, damage or anything else, with the amount before tax and a tax rate. Each charge is posted to your books. A charge can be waived with a reason, and it stays on the statement at nothing. When a client cancels, you can keep a cancellation fee, and from then on the booking owes the fee and nothing more.

Extra time, cleaning, damage, cancellation fee and other
Tax rate chosen per charge
Waive with a reason, and the posting is reversed
Cancelled bookings owe the fee only

The booking statement

The statement lists everything on a booking in order: the items, each charge, every payment and any refund, with a running balance. The totals show items, charges, tax included, grand total, paid, refunded and the balance due, or the amount overpaid. The figures come from the same place as the booking’s balance, so the statement and the balance always agree.

Items, charges, payments and refunds in date order
Tax included shown in the totals
Deposit required, paid and still due
Payment lines visible only to users who may see payments

Who it’s for

Businesses that run on Resources, deposits & charges.

Sports venues

Courts and pitches booked by the hour, a deposit to hold the slot, and an extra charge when a game runs over.

Salons and clinics

Chairs and practitioners as resources, deposits against no-shows, and a cancellation fee for late cancellations.

Meeting rooms and studios

Rooms that cannot be double booked, cleaning charges added after the session, and a statement for the client.

Guest houses and small hotels

Rooms booked with a deposit, extras added during the stay, and one statement at check-out.

Event spaces and photo studios

Halls and equipment booked together, a deposit to confirm, and damage charges when needed.

Questions

Asked about resources, deposits & charges.

What is a booking resource?

A booking resource is anything you take bookings for, such as a room, court, chair, staff member, piece of equipment or table. Each can be booked at a time, and Flowyana stops two bookings taking it together.

Does Flowyana prevent double booking?

Yes. When you pick a resource for a time that overlaps another booking, it warns you and shows which booking is in the way.

Can I ask for a deposit when someone books?

Yes. Set a deposit as a percentage of the total or as a fixed amount. The booking shows what is paid and what is still due.

Can I charge extra if a session runs over or something is damaged?

Yes. Add a charge of type extra time, cleaning, damage or other, with a tax rate, and it appears on the booking statement.

Can I charge a cancellation fee?

Yes. When you cancel a booking, enter a fee and it stays on the booking for the client to pay. Leave it empty to cancel without a fee.

Does the system refund the deposit automatically?

No. Payments and refunds are recorded by your staff. A refund appears on the statement, but it is not sent to the client’s card by Flowyana.

What does the booking statement show?

Items, charges, tax, payments, refunds, the deposit and the balance due or overpaid for one booking, in date order.

Is there booking software with deposits for salons and clinics in the UAE or India?

Yes. Flowyana bookings with resources, deposits and charges are used by service businesses in India, the UAE, Saudi Arabia and elsewhere, with your own tax rates.

Can clients book and pay online by themselves?

Not yet as a finished client page. Bookings are created by your staff, and payments are recorded by your staff.

Is tax added to charges?

Yes, you choose a tax rate for each charge or fee from the rates set up in your workspace.

Can a charge be removed?

Yes. You can waive a charge with a reason, so it stays on the statement at nothing, or delete it.

One platform

Plays well with the rest.

Bookings shares its records with every other module you switch on — no connectors, no re-typing.

CRM Sales & Invoicing Accounting Accounting Documents All features →

Put Resources, deposits & charges to work.

Tell us what your business runs. We’ll show you this module live — on its own or alongside the rest — and recommend the plan that fits.

Get started See Bookings pricing

WhatsApp +91 97460 84243 Call +91 97460 84243 hello@flowyana.com